These are my experiences in increasing the bt infinity internet download speed by over 200%, i hope there may be some information from this that may be of help to you. Bt have trialled a technology called vectoring that is intended to mitigate this effect but its very unclear at the moment if they are intending to roll this out. Our internal wiring has been simplified and cleared of crackles and we have a newish wireless router. Needless to say my speed dropped from about 7mb to 3. If your broadband drops a lot, your line speed will automatically be reduced. Cant say i remember what it was before but i had assumed under 10 given infinity 1. But many make the mistake of confusing bits with bytes. Broadband genie, and some associated third party tools, use cookies. If your broadband contract started after october 2015, and youre with one of the providers that has signed ofcoms voluntary code of practice bt, ee, kcom, plusnet, sky, talktalk, vodafone, virgin media and zen internet, your provider must help you with any speed issues. In my estate its predominantly bt, sky or talk talk. Download speed 2320 kbps 0 kbps 7150 kbps max achievable speed download speed achieved during the test was 2320 kbps. Interestingly mobile broadband traffic suffered a more noticeable performance drop, but again.
Sky broadband daily speeds during february, march and april. May 07, 2017 no peace for internet users accusing bt of empty promises over broadband speeds. Broadband download speed has dropped off windows 7 help. Troubleshooting a dropping broadband connection john lewis. The speed at which information is transferred from the internet to your computer. Internet speed testing giant ookla has updated a report. We have another broadband line in the house which is with bt and testing the speeds on that line is around 6 as expected. Sometimes when i check my speedtest the speed can be just over 50 mbps download speed but a few minutes later the the download can be down to just over 7mbps. Hey guys can anyone perhaps help me figure out why my fibre max speed has dropped by nearly a third in 6 months. Better download speeds mean you can get photos, music, and video from the internet faster than if youre using a slow connection. Its now gone down to 29mps over the last 2 months and not gone above.
If dont know what it should look like, please see our bt master socket guide. I have contacted aol who as usual were not very helpful. Just wondering is there anybody having same issue as me. Hi, my broadband speed has dropped dramatically for no reason. Bt remains the most popular broadband provider in the uk, and its this kind of deal that solidifies its place a great option if your broadband speed test. I vpnd into the homehub and can see my sync for download has dropped but it looks like iliad has increased. Sep 14, 2017 there are casual tests and serious tests.
If you signed up for a broadband service within the last few years, you should have received an estimated speed. When i signed up with telstra in 2010, my adsl download speed was around 6mbps. Even in 2014, my local telstra exchange doesnt have adsl 2 so im stuck with adsl 1. Over the last 2 weeks i have noticed my broadband speed has dropped dramatically, i phoned virgin media tech support las week who told me to keep an eye on it and if its still the same they will send an engineer out to sort the issue, i called today and there is not one note on my account to reflect this, so the tech advisor i spoke to has. That has been reduced to 600kbps most of the time now. And for the past week or so it has been dropping out fairly regularly, and when it is up the speed is down to 56mbps. Over the past couple of weeks my sky broadband speeds appear to have halved. When i initially started with bt on their broadband and phone package, i was getting 65mbps for a year. Increase broadband speed guide increase broadband speed. Once downloaded, choose begin test and once the test has finished it will show the ping, download and upload speeds. It all depends on which cables are carrying the service and how close they are to your cable. I am on aol platinum package which offers up to 8mb speeds.
Five steps to improve slow bt broadband speeds bt help. Jun 05, 2008 been with sky broadband for about two years but was changed over to their unlimited service last month due to exceeding their download limit on the mid package. I have altered nothing at my end and strongly suspect sky has slowe. I now find that my speed is much slower, i am only getting download speeds of 126kbps and upload speeds of 366kbps. I tried a quiet line test and their is a low level hum on the line. Sky broadband daily speeds during february, march and. Bt have trialled a technology called vectoring that is intended to mitigate this effect. We estimate your download speed will be between 39mbps and 53mbps, and your upload speed will be between 9mbps and 14mbps. If youre not getting the broadband speed you were promised, use our. Once youve answered some simple questions, youll receive an email with a readytogo complaint letter to send to your broadband provider.
The line has been checked and supposedly fixed by bt. Started about 10 days ago when i noticed that the speed had dropped from 8mb to about 4mb so phoned up and after 2030 minutes got through to someone. And for the past week or so it has been dropping out fairly regularly, and when it. I upgraded, paid the oneoff installation fee, agreed to the increased monthly payment, and i now get 1. To run a serious test, you must turn off your pcs wifi if any and connect it to the router using an ethernet cable. Use our my bt app or broadband troubleshooter to test the speed of your bt broadband line. Do some broadband providers give better speed than others. When you purchased sky broadband, we estimated that the maximum download speed for your line was. Ive tested the speed, wired on my pc test socket latency 400ms download 1. At the start i got 68 mbps then few months later i got new laptop and used a tplink dongle that has usb 3. Your internet speed is important to you it is to us too. Mar 08, 2014 we suffer from very slow broadband speeds.
Your wireless setup has a big impact on broadband speed, so by improving your setup you can enjoy faster broadband. All broadband providers have to sign up to an alternative dispute resolution adr scheme. Obstacles like walls, doors and wardrobes can make a huge difference to wifi speed. I have had a stable 4mbits connection for the last 2 years or so with an snr of 9db and it was coincidental with this firmware upgrade that the speed dropped to 0. No peace for internet users accusing bt of empty promises over broadband speeds. Discover different ways you can significantly affect your broadband speed by making. You have had too many unsuccessful attempts to login.
How i increased my bt internet download speed by over 200%. The day i contracted to superfast fibre 2 this speed dropped to 52mbps. Using this theyre able to report on the national average broadband speed and on the speeds different types of broadband and different providers achieve. If youre having trouble with your broadband speed, or just want to test how its doing, our broadband performance tester makes it simple. I was on standard bt broadband getting a download speed of around 3.
They added that the gauranteed speed for my connection is 30mpbs and so even that is fine even though the original email from them said the minimum guaranteed speed you can expect from your broadband will be 35mb. Everyone i talk to says the speed has dropped and theres a lot of rebooting of routers going on. My speed on virgin fibre optic broadband has suddenly become very variable with its speed this evening. My download speed has suddenly dropped off to a consistent 0. My broadband speed has dropped dramatically for no reason. Started about 10 days ago when i noticed that the speed had dropped from 8mb to about 4mb so phoned up and after 2030 minutes got through to. These are the rates at which data is transferred between the network and your bt hub.
Although prices are coming down, topend fibre packages are typically the more expensive broadband options out there, and many users dont do. My broadband network is 10mbs, but when i download it is. Make sure youre not confusing bits with bytes most broadband deals and speed tests are listed in terms of megabits or kilobits per second mbps or kbps while the progress speeds listed for most downloads are given as megabytes or kilobytes per second mbs or kbs there are 8 bits in 1 byte and a kilobit is bits while a kilobyte is. Alamy for example, my download speed at midday yesterday was 74. Its easy to get hung up on broadband speeds the faster it is, the better, right. A snapshot of uk and eu broadband speed during covid19. Looks like i have hit similar problems as many of the others on the forum as my speed has now dropped to about a 3rd of what it use to be. Hi, i have had my bt broadband for quite some time without any problems, the normal download speeds using the. The truth is that not everybody needs their broadband to be at the upper end of the speed scale.
My point is the hub settings has been changed remotely to have a max speed of 40mbps down from 56mbps. Try and place your hub close to where youll use the internet most. A page is provided for each recommendation, so you can choose to read them all recommended or just go to the ones you are particularly interested in. Hi all, over the last 2 weeks i have noticed my broadband speed has dropped dramatically, i phoned virgin media tech support las week who told me to keep an eye on it and if its still the same they will send an engineer out to sort the issue, i called today and there is not one note on my account to reflect this, so the tech advisor i spoke to has escalated i to a manager and i. Since friday the netgear router has been disconnecting quite frequently and sometimes the speeds would drop lower down to 1meg. My broadband speed has become very intermittent th. I then a week ago we got local phone trouble that was posted on bt and after it was fixed and i tested i found that speed was down at 44. Likely due to all the extra fibre broadband traffic, but my speed has dropped through the floor.
Thats why weve created a broadband speed checker to make sure you get the speed you expect. This is the equivalent of the internet rush hour when lots of people are using the shared parts of. If theres a problem with your line well also give you the option to report a fault so we can get it fixed. All was well with this until the last couple of days. The communications regulator ofcom monitor the speed of uk fixed line broadband connections by installing speed testing equipment in a representative sample of uk homes. Make a formal complaint about your broadband speed. Been with sky broadband for about two years but was changed over to their unlimited service last month due to exceeding their download limit on the mid package.
Im in south wales uk and over the last few weeks my speed has dropped from 16. Broadband speeds compare our internet speeds virgin media. With our free to use broadband speed tests, you can see what speeds youre getting or will get if you join us. Since having interleaving switched off my speed has dropped. Firstly, if youve seen a big drop in your speed, visit the bt service status page to. Been getting around 6mbps since joining skybb but recently this has dropped to around 3mbps. The first step to fixing slow broadband is testing your current broadband speed, and comparing it against the speed you should be receiving. I have been getting a fairly stable download of 36 mbps since i switched to fibre.
Then, on 24320 this dropped significantly overnight to 2. I am working from home and i log onto my company vpn to work. Its a quick and easy way to make sure your sky broadband is running at its best. To run a casual test, go to any broadband speed checker and run the test in a browser. Apr 22, 2020 bt remains the most popular broadband provider in the uk, and its this kind of deal that solidifies its place a great option if your broadband speed test revealed some snaillike speeds. At bt we want to give you the best and most reliable broadband speed in the uk. Now i know speeds can vary form time to time but this much. If i run the speed tester through the bt site i get 49 down and 15 up. If you prefer you can download this template letter to make a formal complaint to your broadband provider about the speed of your.
Oct 09, 2019 bt promises a speed upgrade for 700,000 customers by next summer bt signalled the end of older copperbased adsl networks that 700,000 households and businesses in the uk are still relying on. Dec 23, 2015 ee broadband speed hi,anyone here in the uk using ee broadband. The bt speed test says it is between the exchange and the hub nothing to do with the internal network. Consumer rights and regulations affecting broadband. Dec 25, 2017 these are my experiences in increasing the bt infinity internet download speed by over 200%, i hope there may be some information from this that may be of help to you. I missed the one about bt but i am sure it is in my intray somewhere. Well then tell you how to understand the test results, and how to make simple changes to make sure you get the fastest speed possible. For any other issues with your broadband, please refer to our broadband support tool. Dec 20, 2006 i am on aol platinum package which offers up to 8mb speeds.
Broadband download speed has dropped off windows 7 help forums. No peace for internet users accusing bt of empty promises. Ee broadband speed hi,anyone here in the uk using ee broadband. Are you an existing customer looking to test your speed, fix a speed problem or upgrade your broadband.
We now have an indicated downstream speed of only 2864 kbps, but the same upstream speed 448 kbps. Every virgin media hub has the samknows measurement tech inside it, meaning we get a good picture of broadband speeds across our network and can provide you with all the speed information we need to under the code, including an estimated speed range and minimum guaranteed download speed this needs to be at least 50% of our advertised speeds. These speeds will vary throughout the day and are likely to be slower during busy periods, especially between 810pm. People often think slow internet must be down to their broadband provider. Bt promises a speed upgrade for 700,000 customers by next summer bt signalled the end of older copperbased adsl networks that 700,000 households and businesses in the uk are still relying on. These are often necessary for the site to function properly and required to achieve the purposes illustrated in our cookie policy, where you can manage your consent options by clicking ok, closing this banner, clicking a link or continuing to browse otherwise, you agree to the use of cookies.
Test your broadband check your broadband speed and get tips to improve performance online. In february 2007, when our bt broadband connection was new, the reported downstream rate was 6112 kbps and the upstream rate 448 kbps, with noise margins of 16 db down and 19 db up. It had been pretty solid at about 17mbps up until probably a month ago, when we noticed that it has slowed. I have had exactly the same experience and i can confirm that complaining is a waste of time. But computer settings, ageing wireless hardware or an old pc can all have an impact. Two terms are generally used when talking about broadband speeds. Speed dropped way below minimum guaranteed speed plusnet. I did a speed test and found that my download speed was maxing out at 456kbs and upload speed of 517kbs.